Privacy policy Privacy policy
1. introduction
To provide better service, the shoplus ("we") will collect the following information:
A business that uses the shoplus service.
Customers who shop within the shoplus system.
· shoplus application users.
Any visitors who visit or contact the shoplus website
This privacy policy will help you better understand how we collect, use and share your personal information. We may update this privacy policy from time to time to reflect changes in our privacy related practices or for other operational, aspect or regulatory reasons. If we make a significant change to this privacy policy, we will send you such change notice by posting the revised policy on this website and, where appropriate, by other means. If you continue to use this website or customer service after these changes are released, you agree to the revised policy.
2. our values
Trust is the foundation of the shoplus platform, including believing that we will do the right things with your information. We follow the following guidelines when providing services. These guidelines will help you better understand our attitude towards your information and privacy protection.
Your information belongs to you
We will carefully analyze the types of information needed to provide services and try to limit the collection of information to the extent we really need it. Where possible, we will delete or anonymize information that is no longer required. When building and improving products, our engineers work closely with the privacy and security team and will pay attention to privacy protection. In all of the above work, our guiding principle is that your information belongs to you, and we are committed to achieving your information only for you.
Based on the third-party application requirements, we will store the necessary information. For example, for uploading Google feed requirements, we need Google mailbox and exchange ID, which will only be used for Google feed upload and not for other purposes.
We protect your information from being violated by others
If a third party requests your personal information, we will refuse to share it without your permission or not required by law. If the law requires us to share your personal information, we will inform you in advance unless it is prohibited by law.
Why do we deal with your information
We need to process your information to perform the service, that is, your "legitimate rights and interests". These "legitimate interests" include:
Risk and fraud prevention.
Answer questions or provide other types of support.
Help businesses use applications.
Provide reports and analysis.
Test features or additional services.
Assist in marketing, advertising or other communication.
Automatic decision: in the process of providing services, shoplus uses a large number of machine learning algorithms and various forms of automatic decision-making. For example, we use automated decision-making to do the following: avoiding the risks of businesses and preventing their fraud; Provide personalized experience when businesses use our back office and app store; Identify the eligibility for use of certain services. When using machine learning, we still have people involved in the process (so it is not fully automated); And / or use machine learning methods that do not significantly affect privacy.
4. your right to information
Depending on the service you use, you have the right to request access, correction, modification, deletion, connection to other service providers, restrictions or objections to certain use of your personal information (such as direct marketing). If you exercise any of the above rights, we will not charge you additional fees and the services provided for you will not be different. If you purchase goods from shops in the shoplus system and want to exercise the above rights on information about your purchase behavior, you need to contact the merchants who interact with you directly. We are just representing their processors and cannot decide how to process their information. Therefore, we can only forward your request to them and let them respond. Of course, we will provide the business with the tools to answer their questions to help them meet their requirements.
Please note that if you send us a request related to your personal information, we must make sure that the request comes from you before you respond. To do this, we will ask to view the file to verify your identity, and we will delete the corresponding file after verification.
If you want to appoint an authorized agent to exercise your rights on your behalf, please send us an email using our archived email address. If you send an email from another mailbox, we cannot determine if the request is from you or meet your request. Please include the name and email address of your authorized agent in the email.
If you have any dissatisfaction with our reply to your request, you can pass shoplus@zhizh.com Contact us to solve the problem.
5. how can we protect your information
Our team works hard to protect your information and ensure the security and integrity of the platform. However, we understand that no way to transmit and store electronically over the Internet is 100% secure. This means that we can't guarantee that your personal information is absolutely secure.
6. how do we use "cookies" and other tracking technologies
We use cookies and similar tracking techniques on and when we are serving on the shoplus website.
We use cookies to identify your device and provide you with a personalized experience.
We use cookies to provide targeted advertising from Google, Facebook and other third-party vendors.
Disable: you can disable targeted advertising from third-party suppliers by visiting the authorization page of marketing promotion.
We will also measure performance and interaction in our communications with you, the goods and services we offer by using web beacons, tracking technologies, and other automated tracking methods.
Please note that because the industry has no consistent understanding of how to respond to "no trace" signals, we will not change our collection and use of data when we detect such signals from browsers.
7. how to contact us
If you want to ask, request for or complain about the way we process your personal information, you can email shoplus@zhizh.com contact us.